afrodesk > Terms of Service
Terms of Service

Terms of Service

Afrodesk is a micro job marketplace that allows Africans to work remotely and connect with people in need with professionals to get things done.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the Afrodesk website, including any content, functionality and services offered on or through www.Afrodesk.com (the "Site"),

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, incorporated herein by reference.

If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site.

This Site is offered and available to users who are 14 years of age or older. If you are under 14 you may not use this Site or the Afrodesk services. By using this Site, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Key Terms

Jobs: are services offered on Afrodesk.

Sellers: are users who offer and perform services through Jobs on Afrodesk.

Buyers: are users who purchase services on Afrodesk.

Job Page: is where the seller can describe their Job and the Job’s terms, and the buyer can purchase the Job and create an order.

Orders:are the formal agreement between a buyer and seller after a purchase was made from the seller’s Job Page.

Order Page: is where buyers and sellers communicate with each other in connection with an ordered Job.

Disputes: are disagreements experienced during an order between a buyer and seller.

Revenue:
is the money sellers earn from completed orders.

Job Extras: are additional services offered on top of the Seller’s Job for an additional price defined by the Seller.

Main Terms

• Users set their own prices for the jobs they are offering.

• Only registered users may buy and sell on Afrodesk. Registration is free.

• Buyers pay Afrodesk in advance to create an order.

• Orders are purchased through the Order button found on a seller’s Job page or through a Custom Offer.

• Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Job Extras, or selling their Job in multiples.

• Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect sellers’ reputation and status.

• Users may not offer or accept payments using any method other than placing an order through Afrodesk.com.

• Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Job page. Note: some Jobs charge additional payments (through Job Extras) for Commercial Use License.

• Afrodesk retains the right to use all published delivered works for Afrodesk marketing and promotion purposes.

• We care about your privacy. You can read our Privacy Policy.

Sellers

• Each order you sell and successfully complete, accredits your account with a net revenue of 90% of the purchase amount.

• Afrodesk accredits sellers once an order is completed

• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 5 working days after the order is marked as complete.

• Withdrawals from your account may become disabled upon review of our Trust & Safety team. This may be done for security concerns in order to prevent fraudulent transactions, reported poor performance or violations to our Terms of Service from buyers to our Customer Support team, or if another Afrodesk profile is associated to the same withdrawal providers. Enabling withdrawals will be evaluated by our Trust & Safety team following a review of your account.

• If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s shopping balance.

• Sellers may withdraw their revenues using one of Afrodesk’s with Options.

• The seller's rating is calculated based on the order reviews posted by buyers. High ratings allow sellers to obtain advanced seller.

Jobs

• Sellers are allowed to post a select amount of active Jobs based on their Level status.

o 5 Jobs for sellers without a Level status.
o 10 Jobs for Level 1 sellers.
o 15 Jobs for Level 2 sellers.
o 20 Jobs for Top Rated sellers.

• Jobs created on Afrodesk are User Generated Content.

• Jobs may be removed by Afrodesk for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:

o Illegal or Fraudulent services, Copyright Infringement, Trademark Infringement

o Adult oriented services, Pornographic, Inappropriate/Obscene

o Intentional copies of Jobs

o Spam, or Violent Jobs

o Jobs misleading to buyers, including violations of third party terms of service

o Reselling of regulated goods

• Jobs that are removed for violations mentioned above, may result in the removal of the seller’s account.

• Jobs that are removed for violations are not eligible to be restored or edited.

• Jobs may be removed from our Search feature due to poor performance and/or user misconduct.

• URLs in your Job text that redirect to third party websites are subject to approval and may be considered inappropriate to use on Afrodesk.

• Jobs are required to have an appropriate Job image related to the service offered. An option to upload two additional Job images are available to all sellers.

• Jobs may contain an approved Job Video uploaded through the Job management tools available on Afrodesk.

• Statements on the Job Page that undermine or circumvent these Terms of Service is prohibited.

Withdrawing Revenue

•  For withdrawals Bank Transfers, PayPal and Mobile Money Options are available.

• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 5 working days after the order is marked as complete.

• To withdraw your available revenue, you must click on the withdrawal option to initiate the withdrawal process.

• Withdrawals can only be made in the amount available to you.

• Withdrawal fees vary depending on the withdrawal provider / method.

• Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

Buyers

• You may not offer sellers to pay, or make payment using any method other than through the Afrodesk.com site.

• Afrodesk retains the right to use all published delivered works for Afrodesk marketing and promotional purposes.

Purchasing

• Buyers pay Afrodesk to create an order from a seller’s Job page, through the Order Now button.

• Jobs may be purchased through Pesapal payments that supports Mobile Money, Visa/Master Cards and Pesapal e-wallet

• Processing fees are added at the time of purchase where a buyer can review and accept the total amount requested to pay. These fees cover payment processing and administrative fees.

• If you have funds in your account balance, either from your Shopping or available Revenue balance, it will be automatically applied to your next purchase, but only in the event that your balance covers the entire purchase amount.

• You may not offer sellers to pay, or make payment using any method other than through the Afrodesk.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support at info@afrodesk.com

• To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor. Please see our Privacy Policy for more information.

Refunds

• Afrodesk does not refund payments made for cancelled orders back to your payment provider automatically. Funds from order cancellations are refunded to the buyer's balance as credit and are available for future purchases on Afrodesk. Funds returned to your balance from cancelled orders will not include processing fees paid.

General terms

• Afrodesk reserves the right to put any account on hold or permanently disable accounts due to breach of these terms of service or due to any illegal or inappropriate use of the site or services.

• Violation of Afrodesk's terms of service may get your account disabled permanently.

• Users with disabled accounts will not be able to sell or buy on Afrodesk.

• Users who have violated our terms of service and had their account disabled may contact our customer support team for more information surrounding the violation and status of the account.
• Users have the option to enable account security features to protect their account from any unauthorized usage.

• Users must be able to verify their account ownership through customer support by providing materials that prove ownership of that account.

• Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 30 days, from the day of the last cleared payment received in their account and subject to Afrodesk's approval.

• Disputes should be handled using Afrodesk's dispute resolution tools or by contacting Afrodesk customer support.

• Afrodesk may make changes to its terms of service from time to time. When these changes are made, Afrodesk will make a new copy of the terms of service available on this page.

• You understand and agree that if you use Afrodesk after the date on which the terms of service have changed, Afrodesk will treat your use as acceptance of the updated terms of service.

User Generated Content

User generated content ("UGC") refers to the content added by users as opposed to content created by the site. All content uploaded to Afrodesk by our users (buyers and sellers) is user generated content. Afrodesk does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, Afrodesk is not responsible for the content, quality or the level of service provided by the sellers. We provide no warranty with respect to the Jobs, their delivery, and any communications between buyers and sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate Jobs service offers.

By offering a service, the seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service is offered on Afrodesk. Sellers advertising their Job online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Job and may lead to the suspension of seller's account.

Ownership

Ownership and limitations: unless clearly stated otherwise on the sellers Job page/description, when the work is delivered, and subject to payment, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller, and the seller waives any and all moral rights therein.

Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the buyer.

Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Afrodesk, including Job texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Afrodesk for no consideration for marketing and/or other purposes.

Disclaimer of warranties

Your use of the site, its content and any services or items obtained through the website is at your own risk. The site, its content and any services or items obtained through the website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Neither Afrodesk nor any person associated with Afrodesk makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website.
The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.


Limitation on Liability

In no event will Afrodesk, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.